When you export a documentation to HTML, PDF or any other format you can share it with anyone freely (including publishing on the Internet). In most cases, you would need as many licenses as you have people that would document databases and anyone can consume this documentation when it gets exported.
Credit card (with PayPal or Braintree) and bank transfer. Once you choose to pay with PayPal or Braintree your license key will be sent to you right after your payment has been processed. When you purchase Dataedo with bank transfer your license key will be sent after we get confirmation of your payment from our bank.
Yes, we offer e-mail support for 1 year of your last purchase. In any case contact us as at: firstname.lastname@example.org. You can always visit our Community forum to exchange knowledge with other users: support.dataedo.com.