Privacy policy

Last updated 04/05/2020
Introduction

The document you are currently reading is the privacy policy of Dataedo sp. z o. o. with registered office in Gdansk (address: Al. Grunwaldzka 472, 80-309 Gdansk, Poland; EU VAT ID: PL 5833163875; registration: District Court Gdańsk-Północ in Gdansk, KRS no.: 0000491619; share capital: PLN 20,000.00), from now on referred to as the “Controller” or “We”.

This policy applies to our websites, content (such as guides, webinars, and e-books), and products (applications and programs), collectively referred to as our “Services”.

We are committed to protecting your privacy and want you to feel comfortable while using our Services. Below you will find the most important information on principles regarding, among else, the processing of your personal data, your privacy, and cookies used by our websites.

Collection of Personal Data

We collect your Personal Data (meaning, information relating to an identified or identifiable natural person, such as your name or identification number; “Personal Data”) when you are visiting our websites, using our products, subscribing to our newsletter, getting access to our content, participating in our online forums, or contacting us.

We collect various information about people interacting with us and our Services, such as:

  1. Your profile information: your names, email addresses, phone numbers, job titles, company/organization name, URL and address, your location (country and city), and links to some of your public social media profiles;
  2. Messages and emails you send to us, comments you leave on our websites, your support tickets, information about participation in online and offline events, feedback and survey results you send us, bug reports you send us over various channels (email, chat, online forms, forums, social media, etc.);
  3. Information that you provided in forms on our websites with timestamps, IP addresses, referring/entry pages;
  4. Documents you generated on our website, such as quotes and orders;
  5. Website traffic information and cookies;
  6. Notes from our online meetings;
  7. Information about your trials, licenses, subscriptions, and free licenses;
  8. Data about usage of our products and other Services.

Provision of your personal data is voluntary. Sometimes it can be necessary for you to provide certain information to make use of our Services.

Usage Data

We collect the following usage data from our products:

  1. Events:
    1. Installation (specific steps);
    2. Product launching;
    3. Sign up and license check;
    4. Connection to the metadata repository;
    5. Use of one of the Product’s key functions;
    6. Uninstallation of the product.
  2. Data collected:
    1. Date and time of the event;
    2. Product, edition and its version;
    3. Metadata repository type;
    4. License key ID;
    5. User ID/email;
    6. public IP address.

We do not store, share, or otherwise process any data you import or enter into our products that are hosted in your environment (i.e., not the cloud environment provided by us), such as connection details to your databases, data structures and code, or comments or descriptions entered by the user.

Additionally, each time you access our websites, our system will automatically collect client-side data and information, including:

  1. information about the type and version of your internet browser;
  2. the operating system of your computer or smartphone;
  3. your internet service provider;
  4. your IP address;
  5. date and time of your access;
  6. geographic location;
  7. websites from which you came to us;
  8. websites that you visit from our websites.

We collect such technical information in the so-called “log files”, so that you can display our websites correctly and so that we can identify the causes of any technical problems, optimize our websites, and keep our computer systems and networks safe and secure. Long story short, such collection, storage, and other processing of data is essential to the operation of our websites. The data will be deleted as soon as it is no longer necessary for said purpose; typically, within seven days.

Personal Data Processing

We collect and otherwise process your Personal Data mainly for the following purposes:

  1. to provide you with Services, in particular to unlock access to our products and their functionality;
  2. to educate you on the use and benefits of our products and other Services;
  3. to improve our Services based on usage data and your feedback;
  4. to provide you with support;
  5. to promote our Products, Services and brand;
  6. to protect us from unlawful or fraudulent use of our Services;
  7. to inform you about new versions of our products, their new functions and capabilities;
  8. to enforce our rights or defend ourselves in case of disputes.

The processing of your Personal Data is either based on your consent, or its necessity for the entry into or performance of a contract to which you are a party, or our legitimate interests. If the processing is based on your consent, you may at any time withdraw your consent by contacting us using the contact information at the bottom of this policy.

In principle, we only store your Personal Data for as long as it is necessary to fulfill contractual or legal obligations for which we collected the data. Once they have been fulfilled, we delete the data immediately, unless we still need the data until the expiry of the statutory limitation period for evidence purposes for claims under civil law or due to statutory retention obligations.

Newsletter

Your Personal Data entered into the newsletter subscription form will be processed to provide you with interesting stuff, such as our weekly data cartoons. The legal basis for this processing is your consent which you may withdraw anytime you like at gdpr@dataedo.com

Your email address, time of subscription, and the IP address used for subscribing will be retained as long as you subscribe to our newsletter. You can unsubscribe by opting out via the link provided in each newsletter at any time.

If you subscribe to our newsletter, we will keep you posted (emailed) on our Services, such as updates concerning our products, data webinars, and blog posts. Optionally, your first and last name, and the country you are located in will be processed to provide you with personalized newsletters.

Profiling

We use both automatic and manual profiling based on the collected data. Depending on the results, you may receive personalized messages from us.

Data Security

We keep your personal data safe in our databases. Access is restricted to authorized personnel only and is protected with passwords and transmission is protected SSL certificates. Where we can we anonymize your personal data. Some of the data may be accessed in a secure manner by External Service providers (see below).

All connections on our website are encrypted with the use of SSL certificate.

Your Rights

Right of access

You have the right to get access to your Personal Data that we are processing.

Right to withdraw consent

Remember that you may object to further processing of your personal based on your consent.

Right to be forgotten

You have the right to ask us to erase your Personal Data and we will comply without undue delay, unless there’s a good reason for us not to do so.

Right to rectification

You have the right to rectify your Personal Data.

Right to data portability

You have the right to order a complete data copy, which you may transmit to another controller of your Personal Data. Your Personal Data will be delivered within 10 business days in Microsoft Excel format. Logical relations between datasets will be preserved in the form of unique identifiers. You are required to pay fee and any applicable taxes on delivery for each data copy order.

Right to restrict or object to processing activities

You have the right to demand that our processing activities are restricted or abandoned altogether.
To exercise the above rights contact us at gdpr@dataedo.com.

Cookies

Our websites, just like most Internet sites, use the so-called cookies. See our Cookie Declaration at URL for information on the cookies we use.

To learn how to manage cookies and disable them in your browser, you can use help files of the browser. You can get more information about this topic by pressing F1 while using the browser. Additionally, you can find relevant information on the following subpages, depending on the browser you use: Firefox, Chrome, Safari, Internet Explorer / Microsoft Edge.

External Services

Occasionally we may include or offer third-party products or services on our websites. Third-party providers are independent from us and have their separate privacy policies. We cannot be held accountable for the content and activities of such providers or their websites.

However, we would welcome any feedback about them to protect goodwill of our Services. You can find the current list of tools we use and their privacy policies here.

To ensure the best functioning of our websites, they have been integrated with a service which analyses your movement on our websites. We use the service for statistical purposes, which allows us to adapt it to your needs. You can get information about the privacy policy of Google Analytics at: https://www.google.com/intl/pl/policies/privacy/

We also use Google Ads Remarketing to show you relevant ads of our products on websites across the internet, in particular on the Google Display Network. Google Ads Remarketing will serve you various ads based on the parts of our websites you have visited, status of your trial or subscription, or actions you have taken on our websites (e.g., filled out the form) or in our products (e.g., uninstalled any of them). This will be achieved by placing a cookie on your web browser. If you do not wish to see ads from us, you can opt-out at https://adssettings.google.com/authenticated.

We use services whose providers are located or process personal data in the countries outside the European Economic Area. Where this is the case and the European Commission has not issued an adequacy decision under Article 45 GDPR for those countries, we have taken appropriate precautions to ensure an adequate level of data protection for any data transfers. These include, among others, the standard contractual clauses of the European Union or binding internal data protection regulations.

Changes to this Policy

We may change this policy at any time. This policy was last updated on a date set forth at the top of this page. If we make any changes to this policy that materially change the way we process personal data we will highlight this information on our home website.

Contacting the Controller

If you would like to make use of your rights regarding your Personal Data or make an inquiry with regard to this policy, please contact us at: gdpr@dataedo.com or at our mailing address below.

Our mailing address:
Dataedo sp. z o.o.
Olivia Gate building – 1st Floor
Al. Grunwaldzka 472
80-309 Gdańsk
Poland, EU