Privacy policy

Last updated 04/05/2020
Introduction

The document you are currently reading is the privacy policy of Dataedo sp. z o.o. with registered office in Gdańsk, Al. Grunwaldzka 472, VAT ID: PL 5833163875, KRS: 0000491619, shared capital: 20 000 PLN, from now on referred to as the Controller or Dataedo.

The policy applies to our websites, especially the Dataedo website (“Website”), our content (such as guides, webinars and ebooks) and Dataedo applications and programs (“Products”), collectively referred to as “Services”.

We are committed to protecting your privacy and want you to feel comfortable while using our Services. We would like to present to you the most important information on principles regarding the processing of your personal data, your privacy, and cookies used by our Website.

Collection of Personal Data

Dataedo collects your Personal Data when you are signing up for trial of our Product, visiting our websites, using our Product, subscribing to our newsletters, getting access to some of our content, participating in our online forums or contacting us.

We collect various information about people interacting with our Products and Team, such as:

  1. Your profile information: your names, email addresses, phone numbers, job titles, company/organization name, url and address, your location (country and city), and links to some of your public social media profiles,
  2. Messages and emails you send to us, comments you leave in our websites, your support tickets, information about participation in online and offline events, feedback and survey results you send us, bug reports you send us over various channels (email, chat, online forms, forums, social media, etc.),
  3. Information that you provided in forms on our websites with timestamps, IP addresses, referring/entry pages,
  4. Documents you generated on our website, such as quotes and orders,
  5. Website traffic information and cookies,
  6. Notes from our online meetings,
  7. Information about your trials, licenses, subscriptions and free licenses
  8. Data about usage of our Products and Services.

Provision of your personal data is voluntary. Sometimes it can be necessary for you to provide certain information if you wish to use the Service.

Data Collected by Products

Dataedo collects the following data from the usage of the Products:

  1. Events:
    1. Installation (specific steps),
    2. Product launching,
    3. Sign up and license check,
    4. Connection to the metadata repository,
    5. Use of one of the Product’s key functions,
    6. Uninstallation of the product.
  2. Data collected:
    1. Date and time of the event,
    2. Product, edition and its version,
    3. Metadata repository type,
    4. License key ID,
    5. User ID/email,
    6. public IP address.

Dataedo does not store, process or share any data you import or enter into our Products that are hosted in your environement (i.e. not the cloud environment provided by Dataedo), such as connection details to your databases, data structures and code, or comments or desrciptions entered by the user.

Use of Personal Data

We collect personal information mainly for the following purposes:

  1. To provide you with Services, Products or Information, in particular, to unlock access to our Products and their specific functionalities,
  2. to educate you on the use and benefits of our Products and Services,
  3. to improve our Products and Services based on usage and feedback,
  4. to provide you with support,
  5. to promote our Products, Services and brand,
  6. to protect us from unlawful or fradulent use of our Products and Services,
  7. to inform you about new versions of our Products, their new functionalities and capabilities,
  8. to have information and evidence of provision of services and protect ourselves in case of disputes.
Profiling

We use both automatic and manual profiling based on the collected data. Depending on the results, you may receive personalized messages from us.

Data Security

We keep your personal data safe in our databases. Access is restricted to authorized personnel only and is protected with passwords and transmission is protected SSL certificates. Where we can we anonymize your personal data. Some of the data may be accessed in a secure manner by External Service providers (see below).

Website and Cookies

All connections on the Website are encrypted with the use of SSL certificate.

Our Website, just like most Internet sites, uses so-called cookies. Cookies are small files stored in the memory of your device (computer, phone, etc.) which e.g. make it possible for you to use all functionalities of the Website. Cookies do not introduce any changes in the settings of your device. Furthermore, you may delete them at all times by using the right options of your browser. By using these options, you can also disable future cookies.

Our Website uses cookies to ensure correct performance of all its functions. We use session cookies, “statistical” cookies as well as cookies for marketing and advertising purposes.

To learn how to manage cookies and disable them in your browser, you can use help files of the browser. You can get more information about this topic by pressing F1 while using the browser. Additionally, you can find relevant information on the following subpages, depending on the browser you use: Firefox, Chrome, Safari, Internet Explorer / Microsoft Edge.

More information on cookies is available at Wikipedia.

Your Rights

Right of access

You have the right to get access to your Personal Data that we are processing. To request access to your personal data contact us at dataedo@dataedo.com.

Right to withdraw consent

Remember that you may object to processing of your personal data for purposes mentioned above at all times. To withdraw your consent, simply contact us at dataedo@dataedo.com.

Right to be forgotten

You have the right to ask us to erase your Personal Data and we shall comply without undue delay, unless there’s a good reason for us not to do so. To request erasure of your Personal Data contact us at dataedo@dataedo.com.

Right to rectification

You have the right to rectify Your Personal Data. To request rectification of your Personal Data contact us at dataedo@dataedo.com.

Opt-out of emailing

If you want to opt-out of receiving educational and promotional materials from us, click the relevant link in our email’s footer or contact us at dataedo@dataedo.com.

External Services

Within our Services, mainly the Website, we may use services provided by the external services provider.

To ensure the best functioning of the Website, it has been integrated with a service which analyses your movement on the Website. We use the service for statistical purposes, which allows us to adapt it better to your needs. You can get information about the privacy policy of Google Analytics at: https://www.google.com/intl/pl/policies/privacy/

We also use Google Ads Remarketing to show you relevant ads of our Products on websites across the internet, in particular on the Google Display Network. Google Ads Remarketing will serve you various ads based on what parts of the Dataedo website you have visited, status of your trial or subscription, or actions you have taken on the website (e.g. filled out the form) or in Product (e.g. uninstalled Product). This will be achieved by placing a cookie on your web browser. If you do not wish to see ads from us, you can opt-out of Google's use of cookies by visiting Google's Ads Settings https://adssettings.google.com/authenticated.

We also integrate our Services with other services offered by various companies. In such an event, relevant privacy policies of these services are available, however Dataedo remains the Controller of your personal information at all times. You can find the current list of tools we use and their privacy policies here.

Some of the data may be processed outside of European Union. Each External Provider agreed to comply with provisions of GDPR.

Changes to this Policy

We may change this Privacy Policy at any time. This Privacy Policy was last updated on a date set forth at the top of this page. If we make any changes to this Privacy Policy that materially change the way we process personal data we will highlight this information on our Website.

Contacting the Controller

If you would like to use your rights regarding your Personal Data or make an inquiry with regard to our privacy policy, send an email at: dataedo@dataedo.com.

Our mailing address:
Dataedo sp. z o.o.
Olivia Gate building – 1st Floor
Al. Grunwaldzka 472
80-309 Gdańsk
Poland, EU