Accessing offline licenses

Piotr Kononow - Dataedo Team Piotr Kononow 11th May, 2022
Applies to: Dataedo 10.x versions, Article available also for: 24.x (current), 23.x
You are looking at documentation for an older release.
Switch to the documentation for Dataedo 24.x (current).


Requesting an offline license

Offline licenses are not available by default and are only provided in exceptional cases. To gain access to an offline license, you need to request it by contacting our support, and the team must approve it first.

To do this, please contact our support. Please please justify why you need an offline license.

Accessing offline license file

If your account has access to offline licenses, you will be able to download a license key in the Subscription section of the account in Dataedo Account under Download offline license.


If you need an offline trial license, first please take a trial, log into Dataedo Account and use the download option next to your most recent valid trial.

This key only works with Dataedo 10.1 or newer.

Image title

You can also contact our support.

Using the offline license

After downloading the license, follow the steps below to add it in the Desktop app:

Image title

Image title

Then, select the offline license file you downloaded and press OK to open it.

Found issue with this article? Comment below
Comments are only visible when the visitor has consented to statistics cookies. To see and add comments please accept statistics cookies.
There are no comments. Click here to write the first comment.